MAINTENANCE
SERVICE LEVEL AGREEMENTS
The Service Level Agreements (SLAs) reflect our client-focused, services-based commitment to you. We commit to:
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Document and publish the technology services that Your I.T. Partner provides.
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Provide predictable levels of response, availability and service maintenance.
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Document our responsibilities as a service provider and of clients receiving services.
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Document processes for requesting services
MAINTENANCE CONTRACTS
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We offer an extensive service program to accommodate all your Information Technology requirements. With the use of a service contract, you are guaranteed service in a timely manner and save with a discounted rate for service.
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SALES AND PARTNERS
We are a leading provider of innovative information technology design and support services for the distributed processing marketplace.
We are committed to cultivating a shared risk / mutual commitment relationship that supports the growth and success of both our clients and staff through our honesty, integrity, and respect for the individual.